# Privacy Policy — Nile Freight Broker
**Last updated:** 23 September 2026
Nile Freight Broker (Pty) Ltd (“we”, “us”, “our”) operates the Nile Freight Staff app and the shipment tracking page at nilefreightbroker.com. This policy explains what information we collect and how we use it.
## Information We Collect
**Staff and contractor accounts:** If you are a staff member or contractor using the Nile Freight Staff app, we collect your email address and login credentials to provide access to the app.
**Shipment data:** We collect and store shipment information including tracking numbers, sender and receiver names, delivery addresses, and shipment status, as entered by our staff for the purpose of providing courier and tracking services.
**Public tracking:** Customers using our public tracking page submit a tracking number to view shipment status. We do not require customers to create an account or provide personal information to use this feature.
## How We Use Information
We use the information collected to:
– Operate and manage our courier and freight tracking services
– Allow staff and contractors to scan, add, and update shipment records
– Allow customers to check the status of their shipments
– Communicate with staff and contractors about their accounts
## Data Storage
Data is stored securely using Supabase, a third-party database provider. We take reasonable measures to protect the information we hold.
## Data Sharing
We do not sell or share your personal information with third parties, except as necessary to provide our services (e.g., our database provider) or as required by law.
## Camera Access
The Nile Freight Staff app requests camera access solely to scan barcodes and QR codes on waybills. Camera access is not used for any other purpose, and no images are stored.
## Your Rights
If you would like to access, correct, or request deletion of your personal information, please contact us using the details below.
## Contact Us
Nile Freight Broker (Pty) Ltd
Kelvin, Johannesburg, Gauteng, South Africa
Email: info@nilefreightbroker.com
## Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
## Account and Data Deletion
to request deletion of your account and associated data, please email us at info@nilefreightbroker.com with your account email address. We will process your request and delete your data within 30 days.